Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : ACI Universal Payment BASE24-Classic
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will engage in a dynamic and challenging environment where you will act as a software detective. Your typical day will involve identifying and resolving issues within various components of critical business systems, ensuring that operations run smoothly and efficiently. You will collaborate with team members to analyze problems, implement solutions, and enhance system performance, contributing to the overall success of the organization.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Provide training and support to junior team members to foster their development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ACI Universal Payment BASE24-Classic.
- Strong analytical and problem-solving skills to troubleshoot complex issues.
- Experience with system monitoring tools to ensure optimal performance.
- Familiarity with database management and query optimization techniques.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 3 years of experience in ACI Universal Payment BASE24-Classic.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
