Job Summary:
We are seeking an experienced and strategic leader to head our Sales Coordination Department at
Pithampur. The ideal candidate will be responsible for overseeing and optimizing the sales
coordination function, ensuring smooth order processing, effective interdepartmental
communication, and customer satisfaction. This role serves as the vital link between the sales team,
production, dispatch, and finance.
Key Responsibilities:
▪ Lead, mentor, and manage the Sales Coordination team for seamless execution of orders.
▪ Ensure timely processing of customer orders, order acknowledgments, and internal coordination
with production & logistics.
▪ Coordinate with the Sales Team, Production, Planning, Stores, Dispatch, and Accounts
departments to ensure order fulfillment as per agreed timelines.
▪ Monitor and manage customer schedules, delivery commitments, and customer-specific
documentation
▪ Track sales orders, pending deliveries, and follow up on dispatch plans and logistics.
▪ Analyze order trends, delivery schedules, and suggest process improvements.
▪ Maintain regular MIS reports on order status, sales targets vs actuals, and pending dispatches.
Resolve order-related escalations or issues promptly, maintaining high customer satisfaction
▪ Ensure all activities comply with internal policies, SOPs, and audit requirements.
▪ Participate in cross-functional meetings to align goals and streamline operations.
Key Skills & Competencies:
* Strong leadership and team management abilities.
* Excellent communication and coordination skills.
* Proficient in ERP systems, Project management tools and MS Office.
* Strong analytical, problem-solving, and multitasking abilities.
* Customer-centric approach with process orientation.
* Understanding of manufacturing and supply chain processes.
Pay: ₹35,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
