AM/Senior Consultant - Oracle Sales Operations

The Hackett Group -
Hyderabad, Telangana

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Job details

Full-time
6 days ago

Qualifications

Microsoft Powerpoint
Microsoft Excel
Oracle
Sales
Salesforce
Data analysis skills
Research
Master's degree
Analysis skills
Market research
Bachelor's degree
Sales pipeline
Forecasting
B2B sales
Organisational skills
Enterprise sales
Business Administration
AI
MBA
Communication skills
Pre-sales

Full job description

Primary Responsibilities

Salesforce Operations & CRM Management

Maintain Salesforce data integrity and overall CRM hygiene
Monitor opportunity progression through pipeline stages
Ensure opportunities are updated with accurate status, timelines, next steps, and forecast information
Identify stale opportunities and proactively coordinate updates with sales teams
Support pipeline reviews, forecast preparation, and sales reporting activities
Create and maintain dashboards, reports, and performance tracking metrics
Analyze CRM data quality and recommend process improvements

Sales Intelligence & Research

Conduct company, industry, and market research to support account planning
Leverage company intellectual property, AI platforms, and internal knowledge assets to generate account insights
Prepare briefing materials, account profiles, and sales meeting support documentation
Monitor industry trends, competitive developments, and relevant market events
Support account prioritization efforts and target account analysis

Sales Support & Process Management

Coordinate with onshore sales teams to understand upcoming meetings and pipeline priorities
Support prospect list development and account segmentation initiatives
Maintain alignment between sales activities, account research, and CRM records
Facilitate internal communication and follow-up related to sales operations activities
Assist in process improvement initiatives across the sales organization

Reporting & Analytics

Build and enhance Salesforce reports and dashboards
Analyze pipeline trends, sales activity, and opportunity progression
Provide actionable insights to sales leadership
Track key sales metrics and identify areas requiring attention

Collaboration & Coordination

Align closely with onshore practice leaders, pre-sales teams, and alliance partners

Essential Skills

Job

To qualify for the role, candidate must have:

Essential Skills

3+ years of experience in Sales Operations, Revenue Operations, Business Operations, Sales Support, Consulting, Market Research, or related roles
Hands-on experience with Salesforce CRM
Strong data analysis and reporting capabilities
Experience creating dashboards, reports, and performance metrics
Strong research and analytical skills
Proficiency in Microsoft Excel and PowerPoint
Experience using AI tools to improve productivity, research, and analysis
Excellent written and verbal communication skills
Strong process orientation and organizational skills
Exceptional attention to detail
Ability to work effectively with U.S.-based stakeholders during EST hours

Preferred Qualifications

Experience supporting consulting, technology, professional services, or enterprise sales organizations
Understanding of B2B sales processes and pipeline management
Experience with CRM platforms beyond Salesforce
Exposure to account-based selling and target account planning
Experience identifying market opportunities through data analysis and research
Knowledge of sales forecasting and pipeline management best practices

Key Competencies

Must-Have

Salesforce proficiency
Research and analytical thinking
Data-driven decision making
Attention to detail
Process discipline
Communication and stakeholder management
Reporting and dashboard development

Highly Desired

Curiosity and continuous learning mindset
Problem-solving ability
Process improvement orientation
Growth mindset and career ambition
Ability to think creatively and challenge existing approaches
Strong business acumen

Personal

Should be approachable, should be flexible at work.
Should understand business objectives and organization structure.
The candidate must have strong work ethics, trustworthiness, and self-confidence.
The candidate should work accurately with good attention to detail by maintaining confidentiality and integrity.
Ability to work under pressure to achieve the multiple daily deadlines .

Preferred Skills

Job

Bachelor’s degree in Business Administration, Marketing, IT, or a related field
MBA or equivalent qualification is a plus a bility to work in a fast-paced environment with shifting priorities and tight deadlines.
Experience in CRM- Salesforce application is a major plus.
The ideal candidate for this job is smart, analytical, detail-oriented, and eager to grow. They enjoy working with data, conducting research, improving processes, and helping sales teams operate more effectively. They take ownership, communicate proactively, and continuously look for opportunities to improve quality, efficiency, and business outcomes.

Personal

The candidate must have strong work ethics and trustworthiness.
The candidate must have leadership capabilities and create a working environment where the team wants to work for the leader.
The candidate should work accurately with attention to detail by maintaining confidentiality and integrity.
Must be highly collaborative and team oriented with commitment to excellence.
Ability to work under pressure to achieve the multiple daily deadlines for client deliverables

Other Relevant Information

Associate is expected to be working from Office as per WFO policy.

Career Growth Opportunity

This role offers significant exposure to sales leadership, practice leadership, strategic account planning, and business development initiatives. High-performing individuals will have opportunities to expand into broader Sales Operations, Revenue Operations, Business Development, Account Strategy, or Sales Enablement roles over time.

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