Job Title: Operations Executive
Location: Kanpur
Salary: ₹10,000 – ₹20,000 per month
Experience Required: 6 months – 2 years
Job Overview
We are looking for a proactive and detail-oriented Operations Executive to support our daily business operations. The ideal candidate will ensure smooth workflow, coordinate with teams, and also handle customer queries efficiently via chat and calls.
Key Responsibilities
- Manage day-to-day operational activities
- Coordinate with internal teams to ensure timely execution of tasks
- Maintain records, reports, and documentation
- Respond to customer queries via chat and phone calls
- Resolve customer issues in a timely and professional manner
- Ensure a positive customer experience and satisfaction
- Identify process improvements and support implementation
- Ensure compliance with company policies and procedures
Requirements
- Graduate in any stream
- 6 months to 2 years of relevant experience in operations or customer support
- Good communication and interpersonal skills
- Ability to handle customers politely and professionally
- Basic knowledge of MS Office (Excel, Word)
- Ability to multitask and work in a fast-paced environment
- Problem-solving mindset and attention to detail
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
