JOB DESCRIPTION: F&B Steward
Company: Peninsula Redpine Hotel
Department: Food & Beverage
Designation: F&B Steward
Reports To: F&B Captain / Restaurant Manager
Location: Andheri East, Mumbai
Job Summary
The F&B Steward is responsible for providing excellent food and beverage service to guests while maintaining high standards of hygiene, cleanliness, presentation, and hospitality. The role involves assisting in restaurant, banquet, room service, and other F&B operations as required.
Key Responsibilities
- Greet and serve guests in a courteous, professional, and friendly manner.
- Take food and beverage orders accurately and communicate them to the relevant kitchen or bar team.
- Ensure proper table setup, including cutlery, crockery, glassware, napkins, and other service items.
- Serve food and beverages according to the hotel's service standards and SOPs.
- Maintain cleanliness and hygiene of the restaurant, service areas, tables, and equipment.
- Assist in setting up and clearing tables before, during, and after service.
- Handle guest requests, queries, and complaints professionally and inform the supervisor when required.
- Maintain proper knowledge of the food and beverage menu, ingredients, and available promotions.
- Follow all food safety, hygiene, and FSSAI standards while handling food and beverages.
- Assist in buffet setup, banquet functions, events, and other F&B activities.
- Ensure proper handling and care of crockery, cutlery, glassware, equipment, and hotel property.
- Coordinate with the Kitchen, Bar, Housekeeping, and Front Office teams for smooth guest service.
- Follow grooming, personal hygiene, attendance, and discipline standards of the hotel.
- Assist with stock handling and replenishment of service items as instructed by the supervisor.
- Perform any other duties and responsibilities assigned by the F&B management.
Required Skills & Qualifications
- Minimum 0–2 years of experience in Hotel/Restaurant/F&B operations; freshers may also be considered.
- Good communication and interpersonal skills.
- Basic knowledge of food and beverage service.
- Customer-service-oriented attitude.
- Ability to work effectively in a team.
- Good personal grooming and hygiene.
- Willingness to work in shifts, weekends, and public holidays.
- Ability to work in a fast-paced hospitality environment.
Key Competencies
- Guest Service
- Communication Skills
- Teamwork
- Positive Attitude
- Attention to Detail
- Food Safety & Hygiene
- Time Management
- Professional Grooming
- Adaptability
- Discipline
Performance Expectations
The F&B Steward is expected to consistently deliver courteous and efficient guest service, maintain cleanliness and hygiene standards, minimize service errors, and contribute positively to the overall guest experience and F&B department performance.
Email: [email protected]
Contact no: 9699765691
Pay: ₹16,000.00 - ₹21,000.00 per month
Benefits:
- Food provided
- Leave encashment
- Provident Fund
Work Location: In person
