Job Title: HR Manager – People & Culture (Healthcare)
About the Role
We are looking for an experienced and proactive HR Manager to build and lead our People & Culture function. This role is ideal for someone who thrives in a fast-growing healthcare environment and enjoys creating structure while supporting business growth.
The ideal candidate will have prior experience working with healthcare organizations and be capable of hiring across a wide range of functions—including clinical, non-clinical, operations, corporate, sales, customer support, and leadership roles.
This is a strategic as well as hands-on role. Beyond recruitment, you will establish HR policies, strengthen employee engagement, drive performance management, ensure compliance, and build processes that enable the organization to scale efficiently.
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Key Responsibilities
Talent Acquisition
* Lead end-to-end recruitment across clinical, non-clinical, operations, customer support, sales, marketing, finance, technology, and leadership functions.
* Build strong talent pipelines using multiple sourcing channels.
* Partner with department heads to understand workforce planning and hiring priorities.
* Design structured interview processes and candidate evaluation frameworks.
* Improve employer branding and candidate experience throughout the recruitment journey.
HR Strategy & People Operations
* Develop and implement HR policies, SOPs, employee handbooks, and workplace guidelines.
* Establish scalable HR processes that support organizational growth.
* Manage onboarding and induction programs to ensure a seamless employee experience.
* Develop probation, confirmation, promotion, and performance review frameworks.
* Create employee engagement initiatives that foster a positive workplace culture.
### Performance Management
* Design and implement goal-setting, appraisal, and feedback processes.
* Work with managers to identify high performers and address performance gaps.
* Support leadership in succession planning and talent development.
Compliance & HR Administration
* Ensure compliance with labour laws and statutory regulations.
* Maintain accurate employee records and HR documentation.
* Manage employment contracts, policy documentation, disciplinary procedures, and exit formalities.
* Coordinate with payroll and finance teams to ensure timely and accurate HR operations.
Organizational Development
* Identify training and development needs across teams.
* Develop learning initiatives to enhance employee capability and leadership skills.
* Support organizational restructuring and change management initiatives when required.
HR Analytics
* Track and report key HR metrics including hiring turnaround time, retention, employee engagement, attrition, and recruitment effectiveness.
* Use data-driven insights to improve HR processes and workforce planning.
Required Skills & Experience
Must Have
* 5–8 years of HR experience, with at least 3 years in the healthcare, hospital, diagnostics, pharmaceutical, medical tourism, or health-tech industry.
* Proven experience hiring across both clinical and corporate functions.
* Strong understanding of recruitment strategies and talent acquisition best practices.
* Experience developing HR policies, SOPs, employee handbooks, and organizational processes.
* Strong knowledge of Indian labour laws, statutory compliance, and HR best practices.
* Excellent stakeholder management and communication skills.
* Ability to work independently and build HR systems from the ground up.
Preferred Experience
* Experience in a fast-growing startup or scaling organization.
* Exposure to international recruitment or multicultural teams.
* Experience implementing HRMS platforms and digital HR processes.
* Familiarity with accreditation standards such as NABH, JCI, or similar healthcare quality frameworks is an advantage.
Personal Attributes
We are looking for someone who is:
* Highly organized and execution-oriented.
* A strong recruiter with excellent judgment.
* Confident in interacting with doctors, clinicians, leadership teams, and corporate professionals.
* Commercially aware and understands business priorities.
* Empathetic yet able to make objective decisions.
* A problem solver who brings solutions instead of waiting for direction.
* Detail-oriented while maintaining a strategic perspective.
* Comfortable working in a dynamic, fast-paced environment.
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Success in This Role
Within your first six months, you should be able to:
* Build a strong hiring pipeline across all business functions.
* Reduce hiring turnaround time while maintaining high-quality talent acquisition.
* Establish comprehensive HR policies and standard operating procedures.
* Implement structured onboarding, performance management, and employee engagement initiatives.
* Build a scalable HR function that supports the company's long-term growth.
Why Join Us?
This is an opportunity to build the HR function of a rapidly growing healthcare organization from the ground up. You will work closely with leadership, influence organizational culture, and play a critical role in attracting and retaining exceptional talent. If you enjoy building systems, solving people challenges, and creating a workplace where employees can thrive, we'd love to hear from you.
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
