Job Title: Sales Executive (Inside Sales)
Location: Domlur, Bangalore (On-site)
About Zoodle Kid
Zoodle Kid is an innovative early childhood education and screen-free parenting program focused on the holistic development of children aged 0 to 6 years. Our science-backed curriculum nurtures cognitive, emotional, and psycho-social growth through a comprehensive developmental framework. Developed with insights from pediatricians, child psychologists, and education experts, Zoodle Kid empowers parents with personalized learning solutions, practical guidance, and age-appropriate educational resources. As we continue to expand our presence across India, we are looking for passionate individuals to help us connect with families and make a meaningful impact.
Role Overview
We are seeking a dynamic and customer-focused Sales Executive to manage inbound sales inquiries, guide prospective parents through our programs, and convert leads into enrollments. The ideal candidate should possess excellent communication skills, a consultative sales approach, and a genuine interest in helping parents choose the right early learning solutions for their children.
Key Responsibilities :
Sales & Customer Engagement
- Handle inbound calls and inquiries from prospective parents.
- Understand customer requirements and recommend suitable Zoodle Kid programs.
- Explain product features, curriculum, pricing, and benefits confidently.
- Build trust with parents through consultative selling.
- Convert qualified leads into successful enrollments.
- Follow up with interested prospects and nurture leads until closure.
- Achieve monthly sales and conversion targets.
Customer Support
- Address customer queries regarding programs, curriculum, pricing, and enrollment.
- Provide accurate and timely information to ensure a seamless customer experience.
- Maintain professional communication across phone calls, WhatsApp, email, and other channels.
CRM & Coordination
- Update customer interactions and lead status in the CRM.
- Coordinate with internal teams for onboarding and post-sales support.
- Maintain accurate records of daily sales activities and follow-ups.
- Share regular sales updates and reports with the reporting manager.
Requirements
- Bachelor's degree in any discipline.
- 1–3 years of experience in Inside Sales, Tele Sales, Customer Relationship, or a similar role.
- Excellent communication skills in English and Hindi. Additional regional languages are an advantage.
- Strong persuasion, negotiation, and relationship-building skills.
- Customer-centric approach with the ability to understand parents' needs.
- Comfortable working towards sales targets in a fast-paced startup environment.
- Basic knowledge of MS Office and CRM tools is preferred.
Preferred Skills
- Excellent listening and objection-handling abilities.
- Strong follow-up and closing skills.
- Positive attitude with a proactive mindset.
- Ability to multitask and manage multiple customer conversations.
- Passion for education, parenting, or child development is an added advantage.
Why Join Zoodle Kid?
- Be part of a mission-driven organization transforming early childhood education.
- Work in a fast-growing startup with significant learning opportunities.
- Gain exposure to consultative sales and customer engagement.
- Collaborative and supportive work environment with opportunities for career growth.
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
