Service Engineer
Role & Responsibility:
· Troubleshooting, installation, maintenance and repair on designated equipment.
· Completing Preventative Maintenance and field modifications.
· Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
· Maintaining daily communications with customers to ensure resolution and proper follow-up.
· Working as a member of the local team to provide efficient service delivery to all accounts within assigned area
Area Covered
Karnataka & AP/Telangana
Location
Bangalore & Hyderabad
Qualification & Requirements
Diploma Mechanical/ Electrical /Mechatronics with 5 years of experience or ITI with 10 years of relevant experience.
Experience interfacing with both internal team members and external customers as part of a solution-based service process.
Valid driver’s license and good driving record is required.
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
Experience troubleshooting and responding to customer concerns.
Proven record of being reliable and accountable for all aspects of their job.
Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Resourceful, with the ability to work independently.
Strong time management skills.
Ability to adapt to changing circumstances.
Decision-making, problem resolution and creative thinking skills
Attention to detail.
Ability to multi-task activities with shifting priorities.
Able to work productively in a pressurized environment.
Ethical and trustworthy.
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
