Position: Customer Care Executive
Location: Sector-63, Noida
Shift: Rotational Shift
Job Responsibilities:
- Handle customer queries through calls, emails, and chats professionally.
- Provide accurate information regarding products/services.
- Resolve customer complaints and ensure customer satisfaction.
- Maintain proper records of customer interactions and follow-ups.
- Coordinate with internal teams for issue resolution.
- Ensure timely response and excellent customer support.
- Maintain positive and professional communication with customers.
Required Skills:
- Good communication skills in English and Hindi.
- Basic computer knowledge and MS Office understanding.
- Ability to work in rotational shifts.
- Good listening and problem-solving skills.
- Positive attitude and customer-focused approach.
Eligibility:
- Graduate/Undergraduate can apply.
- Freshers and experienced both are welcome.
Perks & Benefits:
- Attractive salary package.
- Friendly work environment.
- Growth and learning opportunities.
- Cab/shift support (if applicable).
- Opportunity for long-term career growth.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
Work Location: In person
