- Handle customer inquiries via phone, email, WhatsApp, and other communication channels.
- Build and maintain strong relationships with existing customers.
- Resolve customer complaints and ensure timely issue resolution.
- Follow up with customers regarding orders, services, and feedback.
- Maintain accurate customer records in the CRM system.
- Coordinate with internal departments to ensure smooth customer support.
- Generate customer reports and maintain documentation.
- Conduct customer satisfaction surveys and collect feedback.
Pay: ₹9,641.99 - ₹14,598.07 per month
Benefits:
Work Location: In person
