Job Title: Collection Executive
Role Summary:
A Collection Executive is responsible for recovering outstanding payments from customers, following up on overdue accounts, negotiating repayment plans, and maintaining accurate collection records while ensuring compliance with company policies and regulations.
Key Responsibilities:
- Contact customers regarding overdue payments through calls, emails, or visits.
- Follow up on pending dues and payment commitments.
- Negotiate repayment schedules and settlements.
- Update collection status and customer interactions in the system.
- Resolve payment-related queries and disputes.
- Achieve monthly collection and recovery targets.
- Prepare collection reports and maintain records.
- Ensure compliance with legal and company collection guidelines.
Qualifications:
- 12th Pass / Graduate (preferred).
- Experience in collections, recovery, customer service, telecalling, or finance is an advantage.
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Pay: ₹9,326.02 - ₹27,411.66 per month
Benefits:
Work Location: In person
