L3 - Network Development & Customer Experience

Bajaj Auto -
Akurdi, Pune, Maharashtra

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Job details

Qualifications

Software deployment
Master's degree
Bachelor's degree
Continuous integration
Computer networking

Full job description

Experience
3 - 8 Years
Location
AkurdiMaharashtra
Nature of Job
Sales & Marketing
Job role
Network Planning & Dealer Devlp.

JD - L3 - Network Planning & Development

Job Title:

Manager Network Planning & Dev.

Job Code:

UB/ Manager ND&P/L3

Function:

Vp (Network - UB)

Sub-function:

Reports to:

VP (Network - UB)

Office/Location:

Akurdi, Pune

1. JOB PURPOSE

1. Monitor & Expand Access in terms of Industry coverage & Geo Coverage.
2. Collate & disseminate Network health report periodically.
3. Continous improvement of processes in Dealer appointment , review & termination. 4. Implement processes to identify the 'weak' dealers & facilitate HO reviews for these dealers.L2
5. Implement relevant CI standards at touch points.

2. REPORTING RELATIONSHIPS

Reporting to

Direct Reports

VP (Network - UB)

NIL

3. INTERACTION WITH STAKEHOLDERS

Internal

External

Direct

ASM.RM.CH.Legal.BAL Corp Finance, Sales and Service teams, MC NPD

Dealer PP . Vendors. Dealer prospects

Indirect

HO support functions , CMU,

Terminated Dealers

4. JOB REQUIREMENTS

Educational Qualifications

Essential: Any graduate from a premier institute with field experience of 2-3 years

Desired: Post graduate from a premier institute with field experience of 2-3 years

Work Exp

Min: 3

Max: 8

BU Specification

Preferably Automotive Segment, EV

5. KEY COMPETENCIES

Technical/Functional

Understanding of Processes: Appointment . Termination.Replacement. Dealer Agreement . DA Renewal
Understanding of BAL product offerings and relative market standing

- P&L : Key elements of dealership operations - Key elements in success of a dealership - in IBU

Key triggers for BAL CV business [& key challanges]
Excel

Behavioural

Continuously raise the bar
Ensure results with speed
Meet customer expectations

6. KEY RESPONSIBILITIES

Coordinate with field , collate tehsilwise industry & suggest network plan.
Coordinate with LOI holders & vendors for timely completion of Primary network plan.

• Release periodic reports of "Network plan vs actual " to Regions- location wise & coverage wise. • Identify 'Best Fit' of Network element for a location thru' indicative profitability tool.

Identify Focus states in the country & draw up focus dealers for HO review .
Create , implement & maintain the record of reviews.
Collate & Disseminate the periodic management reports- Ability Scorecards & Own Fund Deployment % - with exception summary.
Maintain dynamic repository of Primary & secondary network.

7. KEY RESULT AREAS

Network Expansion : Target vs Actual
MS improvement thru' Network

- Propose viable entities to increase access - Continuous improvement of processes in Network - using automation to increase efficacy.
- Accomplish administrative tasks - viz., const change . legal representation , F&F , Termination , Resignation, LOI etc

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