Role & responsibilities
Responsibilities
o Ensure hotel premises are clean, tidy, and ambient enough to receive and tend guests
o Monitor the coordination between the different parts of a hotel to ensure smooth and efficient operations
o Conduct assessments to review customer satisfaction and service recovery process
o Oversee the hiring, orienting, and training of hotel staff to ensure maximum revenue for management
o Establish communication channels to interact with customers in order to obtain their feedback and assist with the resolution of problems
o Organize training programs to enhance the job skills and performance of hotel personnel
o Monitor the accounts receivable, accounts payable, and purchase requisitions of each hotel department
o Inspect hotel stores to check available stock and determine the need for stocking
o Liaise with the marketing staff to develop and implement strategies for growing the business
o Hire contractors and deal with vendors to ensure provision of high quality products and services
o Schedule work shifts and tasks to hotel staff according to their specialty
o Collect payments and record all expenditure and generated revenue
o Contact clients to schedule and plan the details of an event or conference
Pay: ₹30,000.00 - ₹32,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
Work Location: In person
