Cloud Operations Lead – SRE / DevOps / Platform Engineering
Experience
9–12 Years
Shift
Overlap with US & EU Business Hours
Role Summary
We are seeking an experienced Cloud Operations Lead with a strong background in Site Reliability Engineering (SRE), DevOps, and Platform Engineering. The ideal candidate will be responsible for ensuring the reliability, security, and operational excellence of cloud-based platforms and services while leading a small team of engineers.
This is a hands-on role with approximately 80% focus on Cloud Operations, Production Support, Reliability, and Platform Ownership, combined with leadership responsibilities.
Key Responsibilities
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Lead cloud operations and production support activities across AWS-based platforms.
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Manage and troubleshoot Linux systems, cloud infrastructure, networking, and Kubernetes environments.
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Drive operational excellence through monitoring, observability, automation, and incident management.
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Build and maintain Infrastructure as Code (IaC) using Terraform, Ansible, and Helm.
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Support and optimize CI/CD pipelines using GitHub Actions, Jenkins, and deployment automation tools.
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Design and implement monitoring, alerting, dashboards, runbooks, and operational standards.
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Lead vulnerability remediation, secrets management, access governance, and platform hardening initiatives.
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Automate infrastructure provisioning, OS/AMI upgrades, and day-2 operational activities.
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Support production deployments, release management, and change control processes.
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Collaborate with engineering teams on onboarding, platform readiness, access management, and operational best practices.
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Mentor and guide junior engineers while driving continuous service improvement.
Required Skills (Non-Negotiable)
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Strong Linux Administration and Troubleshooting
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AWS Cloud Operations (IAM, EC2, Networking, EKS)
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Kubernetes Administration and Production Support
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Terraform and Infrastructure as Code
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CI/CD Tools (GitHub Actions, Jenkins)
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Monitoring & Observability (Datadog, Prometheus, Grafana, SignalFx, Nagios, or similar)
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Incident Management, Root Cause Analysis, and Production Support
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Security Operations including vulnerability remediation, access management, and secrets rotation
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Experience working in enterprise environments with formal change management processes
Preferred Skills
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DNS, Proxy, Edge Services, and Networking Platforms
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Teleport, Bastion Hosts, Service Accounts, and Access Management Solutions
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Container Security and Supply Chain Security
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AMI/Image Lifecycle Management
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AI-enabled Operations, Custom Agentic AI, or Hyperscaler AI Services
Leadership Expectations
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Lead a team of cloud/platform engineers.
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Drive operational governance, service reliability, and process standardization.
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Promote automation-first and reliability-first engineering practices.
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Partner with stakeholders across Cloud, Infrastructure, Security, and Application teams.
Nice to Have
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Experience in SRE, Platform Engineering, or Managed Services environments.
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Exposure to AI-powered operations, observability, or automation solutions.
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Experience supporting large-scale distributed systems and cloud-native applications.
