Job Description – Loan Collection Executive
**Company:** Blue Chip Finance
**Industry:** NBFC / Financial Services
**Location:** Gurgaon, Haryana
*Department:* Collections & Recovery
*Employment Type:* Full-Time
Position Overview
Blue Chip Finance is seeking a *Loan Collection Executive* to manage assigned loan accounts, ensure timely EMI collections, and effectively follow up on overdue payments. The ideal candidate should possess strong communication, negotiation, and customer-handling skills with a target-oriented approach.
Key Responsibilities
* Contact customers regarding *pending/overdue EMI payments* and ensure timely collections.
* Manage assigned loan accounts and follow up on outstanding dues.
* Obtain and monitor *Promise to Pay (PTP)* commitments and ensure adherence.
* Address customer queries and payment-related concerns professionally.
* Negotiate suitable repayment solutions within company policies and guidelines.
* Maintain accurate customer information, collection updates, and follow-up records in the CRM.
* Coordinate with internal teams for resolution of payment disputes and escalated cases.
* Achieve assigned *daily, weekly, and monthly collection targets*.
* Monitor delinquent accounts and take appropriate follow-up actions.
* Ensure all collection activities are conducted professionally and in compliance with company policies and applicable regulatory guidelines.
Candidate Requirements
* *Qualification:* Graduate in any discipline; 12th Pass candidates with relevant experience may also be considered.
* *Experience:* 1–3 years of experience in loan collection, recovery, NBFC, banking, or financial services preferred.
* Excellent *communication and interpersonal skills*.
* Strong negotiation, persuasion, and objection-handling abilities.
* Target-driven with a strong sense of ownership and responsibility.
* Ability to handle customer interactions professionally, including difficult situations.
* Basic proficiency in *MS Excel and CRM software*.
* Ability to work effectively in a fast-paced, target-oriented environment.
Preferred Experience
Candidates with experience in *Personal Loan, Business Loan, Digital Lending, NBFC, or FinTech collections* will be preferred.
Work Location: In person
Pay: ₹20,000.00 - ₹27,000.00 per month
Work Location: In person
