Job Title: Support Executive cum Office Coordinator
Company name & Location
Nirvanam Products Pvt. Ltd. I Gurugram sec- 67
Job Type & Schedule
Full-time | Monday to Saturday | 10:00 AM – 6:30 PM
Job Summary
We are looking for a proactive, organized, and customer-focused professional to join our team as a Support Executive cum Office Coordinator. The ideal candidate will be responsible for handling customer queries, ensuring excellent customer service, sales and order logistics coordination, coordinating daily office operations, and providing administrative support to ensure smooth business functioning
Key Responsibilities
Customer & Client Support
- Respond to customer and client queries via phone, email, or other communication channels.
- Coordinate with internal departments to resolve customer concerns.
- Maintain records of customer interactions and follow up until closure.
Documentation & Compliance
- Maintain confidential company documents and employee records.
- Ensure proper documentation of operational activities.
- Assist in preparing reports and maintaining MIS records.
Executive & Operational Support
- Assist management with daily administrative tasks and follow-ups.
- Prepare reports, presentations, and business documents.
- Track assigned tasks and ensure timely completion.
- Coordinate with internal teams regarding ongoing projects and operational requirements.
- Schedule meetings, maintain calendars, and prepare meeting minutes when required.
Required Qualifications
- Bachelor's degree in any discipline.
- 1–3 years of experience in office administration, customer support, or coordination (freshers with excellent communication skills may also apply).
- Proficiency in MS Office (Excel, Word, PowerPoint) and Google Workspace.
- Excellent verbal and written communication skills in Hindi and English.
- Strong organizational and time management abilities.
- Ability to multitask and work independently.
Preferred Skills
- Professional communication and interpersonal skills.
- Problem-solving attitude.
- Attention to detail.
- Ability to maintain confidentiality.
- Experience with CRM or ERP software is an added advantage.
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
