Employee Relations Leader – India
We are seeking an experienced Human Resources leader with strong Employee Relations (ER) experience to lead a team of ER Consultants in the APJC region. The role will report to the Regional Director of Employee Relations for APJC and is part of Cisco’s People& Communities (P) organization. The Global ER team is responsible for the fair and respectful treatment of employees through the investigation of workplace complaints and advising on HR policies and practices and complex employment matters.
The role will collaborate with business leaders, P partners and cross-functional stakeholders to address employee concerns, conduct investigations and be a consultative partner on complex employee relations matters.
The position requires deep subject matter expertise, HR leadership experience, strong communication and interpersonal skills.
What You’ll Do
- Lead and develop a high performing ER team as part of the India ER leadership team, working in close alignment and collaboration with other ER Leaders in APJC and globally.
- Independently conduct and guide team in conducting complex workplace investigations, maintaining comprehensive case files and providing timely communication to relevant parties.
- Provide collaborative guidance to People Partners and management on topics ranging from policy interpretation, workplace investigations, disciplinary action recommendations, performance management and workforce reductions.
- Ensure consistent application of policies and procedures and provide guidance on best practices, solutions, and ways to mitigate risks while using judgement to balance business needs with fair resolution of issues.
- Review and advise on discipline and termination documentation – tailoring and delivering recommendations in an effective way to help influence the right outcomes with stakeholders while mitigating risk to Cisco.
- Drive a continuous improvement culture within the Employee Relations team, role modeling change and driving operational rigor and accountability.
- Inspire and mentor team members, enabling their professional growth and development. Partner closely and collaboratively with People Partners, People Legal, People Care Crisis, Leader Consulting, Offboarding and other teams to deliver HR strategies.
- Uphold and integrate Cisco’s Guiding Principles and foster a culture of integrity, respect and accountability in all actions, decisions and interactions.
Minimum Qualifications
- A bachelor’s degree in Human Resources, Business Administration, Psychology, or related field
- 8+ years of progressive experience in Human Resources
- 5+ years’ experience handling complex Employee Relations investigations
- Experience in POSH and newly launched labor codes
- 2+ years in an HR or ER leadership role
- Strong knowledge of India employment and labor laws and compliance requirements; experience across APJC preferred.
Preferred Qualifications
- Ability to exercise good judgment during challenging, sensitive, complex and ambiguous situations
- Ability to execute with quality, a sense of urgency and accountability
- Comfortable challenging the status quo and taking smart risks
- Ability to lead a team through change, building trust and fostering inclusion
- Experience influencing and coaching senior level and executive business leaders
- Inclusive team leadership style embracing a growth mindset and continuous learning
- Ability to multi-task and work proactively, managing competing priorities in fast-paced environment.
- Highly motivated, confident, proactive and intellectually curious
- Technically proficient in Microsoft tools, including Word, Excel, PowerPoint.
#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
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At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
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