Dora Beauty World is looking for an experienced and result-oriented Sales Head to lead our sales and customer relations function.
The Sales Head will be responsible for managing the sales team, improving lead conversion, driving bookings and admissions, and building a strong sales process across our Salon, Bridal, and Beauty Academy businesses.
Key Responsibilities
- Lead and manage the internal sales/calling team
- Set sales targets and monitor individual and team performance
- Manage leads from enquiry to booking/admission
- Improve lead conversion and follow-up processes
- Manage CRM and ensure proper lead tracking
- Handle high-value, bridal, and important customer enquiries
- Develop sales scripts and customer communication processes
- Train, coach, and motivate the sales team
- Manage external sales agencies and sales partners
- Track sales performance, revenue, and conversion rates
- Analyse lost leads and identify opportunities for improvement
- Coordinate with Marketing, Operations, Finance, and Management
- Improve customer experience, repeat bookings, and referrals
- Prepare daily, weekly, and monthly sales reports
Requirements
- Proven experience in sales and team management
- Strong communication and negotiation skills
- Experience in lead generation, lead conversion, and follow-ups
- Good understanding of CRM and sales processes
- Strong leadership and problem-solving abilities
- Target-oriented and results-driven approach
- Ability to train and manage a sales team
- Experience in beauty, salon, bridal, education, or related industries is an advantage
What We Offer
- Leadership role with significant responsibility
- Opportunity to build and lead a growing sales team
- Performance-based incentives
- Growth opportunities within the organisation
- Dynamic and supportive work environment
Pay: From ₹15,000.00 per month
Work Location: In person
