Department:
Information Technology (IT)
Company:
Digimedicus
Job Summary:
We are looking for a dedicated and experienced IT Administrator to manage and support our IT infrastructure for US Healthcare and Revenue Cycle Management (RCM) operations. The candidate should have hands-on experience in AWS cloud management, Active Directory, RDP administration, cloud-based antivirus solutions, and day-to-day IT operations.
The ideal candidate should also be capable of coordinating with HIPAA compliance requirements and maintaining secure IT environments for healthcare operations.
Key Responsibilities:
- Manage and maintain AWS cloud infrastructure and related services.
- Administer and monitor Remote Desktop Protocol (RDP) environments and remote access systems.
- Manage Active Directory (AD), user accounts, permissions, group policies, and access controls.
- Deploy and manage cloud-based antivirus and endpoint security solutions.
- Handle day-to-day IT support, troubleshooting, and system maintenance.
- Monitor system performance, backups, and server health.
- Configure and maintain user systems, desktops, laptops, printers, and networking devices.
- Ensure data security, access control, and IT policy compliance.
- Coordinate and support HIPAA compliance requirements, audits, and security practices.
- Work with third-party vendors and service providers for IT support and infrastructure management.
- Maintain IT asset inventory and documentation.
- Support cybersecurity best practices and incident response activities.
- Ensure smooth functioning of office IT operations and user support.
Required Skills & Qualifications:
- Bachelor’s degree or diploma in IT, Computer Science, or related field.
- Hands-on experience with AWS cloud services.
- Strong knowledge of Active Directory (AD) and Windows Server administration.
- Experience managing RDP environments and remote access security.
- Experience with cloud-based antivirus and endpoint protection platforms.
- Good understanding of networking fundamentals, firewalls, VPNs, and system security.
- Familiarity with HIPAA compliance and healthcare data security practices.
- Strong troubleshooting and problem-solving skills.
- Good communication and coordination abilities.
Preferred Experience:
- 2–5 years of experience in IT Administration or System Administration.
- Experience supporting US Healthcare or Medical Billing / RCM companies preferred.
- Knowledge of cybersecurity and backup management is an added advantage.
- Experience with Microsoft 365 administration is preferred.
Key Competencies:
- IT Infrastructure Management
- Cloud Administration
- Information Security
- User Support & Troubleshooting
- Compliance Coordination
- Documentation & Reporting
- Process-oriented approach
Employment Type:
Full-Time
Shift Timing:
Night Shift (US Shift)
Salary:
As per experience and company standards.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person