About Mind Games
Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”!
Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.
We’re looking for motivated, reliable, and energetic team members to step in as Key Holders. In this role, you’ll help keep the store running smoothly, assist customers in finding the perfect games and puzzles, and ensure our store is welcoming and fun for everyone. If you thrive in a fast-paced, playful environment and want to be part of a team that brings joy and creativity to every visit, this is the role for you!
Duties and Responsibilities include, but are not limited to:
- Greet customers, answer questions, and recommend products based on their needs, providing exceptional customer service.
- Operate the POS system, accurately process payments, and issue receipts.
- Maintain a neat and organized store, including restocking products and ensuring inventory levels meet customer demand.
- Serve as a product expert, confidently answering questions and providing guidance on selection, usage, care, and maintenance.
- Act as a trusted advisor to customers, providing guidance and recommendations to help them explore our products and make the most of their visit.
- Consistently meet or exceed daily, weekly, and monthly sales goals to support store profitability.
- Maintain a professional and welcoming demeanor, efficiently assisting customers throughout their visit.
- Perform opening and closing procedures, including cash management, inspecting products, and following security protocols.
- Lead by example in delivering outstanding customer service and a positive attitude to support the team.
- Experience with store opening/closing and cash management is considered an asset.
You are best suited for this role if you have the following qualifications and skills:
Pay Rate: $15.50 per hour - Part Time - 15 - 20 Hours / Week
Benefits:
- Competitive pay and opportunities for growth
- Employee discount on games, puzzles, and toys
- Casual dress environment
- Work in a fun, creative environment surrounded by products and people you love
Store Location: Southcenter Mall – Unit 148, 100 Anderson Rd SE, Calgary, AB
