Greetings from Circuit Systems India Pvt Ltd/PCB Power(https://www.pcbpower.com/)
We are hiring Technical Sales Support Executive (Sales operations)
Skill Set Required: - Great Verbal & Written Communication
Experience :0-3 Years(Freshers can also apply)
Location :- Ahmedabad(work from office only)
Job Responsibilities
- Provide Pre-sales technical assistance, services and products education.
- Work on sales support services and provide technical and commercial back up as required.
- Support marketing activities by attending trade shows, conferences and other marketing events.
- Generate and process new sales leads, inquiries and purchase orders as necessary.
- Answer Emails, Phone calls and chats from customers and deal with queries as they arise.
- Follow up with customers to make sure that they are satisfied with a particular product or service.
- Experts attention to detail, as customers may have the same problems; reports the problems as necessary.
- Deal with any customer complaints and resolves the issue as necessary
- Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery
- Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management
- Solicit cross-selling and up-selling opportunities within the customer care experience.
- Take the extra mile to engage the customer
Pay: ₹19,500.00 - ₹22,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: On the road
