Job Title: Customer Care Executive
Company: Thatha Patti Elders Foundation
Location: Saravanampatti, Coimbatore, Tamil Nadu 641035
Job Type: Full-time
About Us
Thatha Patti Elders Foundation is dedicated to the care and well-being of elders, providing a supportive and compassionate environment. We are looking for a friendly, responsible, and service-minded Customer Care Executive to join our team in Saravanampatti, Coimbatore.
Job Summary
We are hiring a Customer Care Executive to be the first point of contact for families and clients reaching out to our Foundation. This role involves handling enquiries, resolving concerns, and ensuring every interaction reflects our commitment to compassionate elder care. Freshers with good communication skills are welcome to apply.
Key Responsibilities
- Respond to customer/client enquiries via phone, email, and in-person where required
- Provide clear, accurate information about our services and facilities
- Address and resolve complaints or concerns with patience and professionalism
- Maintain records of customer interactions, feedback, and follow-ups
- Coordinate with internal teams (care staff, admin) to ensure timely resolution of issues
- Build and maintain strong relationships with families and clients
- Support day-to-day front-office/customer service operations as needed
Requirements
- Good communication skills in Tamil (English/Hindi is a plus)
- Freshers welcome — no prior experience required
- Basic computer/mobile literacy for maintaining records
- Polite, patient, and empathetic personality — comfortable interacting with elderly individuals and their families
- Strong problem-solving attitude and willingness to learn
- Ability to work independently and as part of a team
Salary
₹12,000 – ₹20,000 per month (based on experience)
Benefits
- Free food
- Free accommodation
Location
7/126A, Castle Garden Rd, VKV Kumaraguru Nagar, Saravanampatti, Keeranatham, Tamil Nadu 641035
How to Apply
Interested candidates can call/WhatsApp 8190900085 or email their resume to [email protected]
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
Work Location: In person
