Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure Data Services
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance, collaborating with different teams to maintain service reliability and minimize disruptions, thereby supporting the overall business objectives effectively and efficiently.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of application issues.
- Document and communicate findings and solutions clearly to stakeholders.
- Assist in the development and implementation of process improvements to enhance system stability.
- Support junior team members by sharing knowledge and providing guidance when necessary.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure Data Services.
- Experience with cloud-based data storage, processing, and analytics solutions.
- Strong problem-solving skills with the ability to troubleshoot complex system issues.
- Familiarity with monitoring tools and incident management processes.
- Ability to work with large datasets and understand data flow within distributed systems.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Azure Data Services.
- This position is based at our Pune office.
- A 15 years full time education is required.
