Client Relationship Manager
Key Responsibilities:
· Negotiate with clients and finalize orders based on submitted quotations
· Clearly communicate payment terms and ensure client understanding
· Manage advance payments and follow up for timely collections
· Coordinate with the Accounts team to confirm receipt of payments
· Initiate order processing by aligning with the Operations team post-payment confirmation
· Track and update clients on order status in coordination with internal teams
· Proactively communicate delays (if any) and manage client expectations effectively
· Ensure on-site work is executed and completed as per commitments
· Maintain regular follow-ups to ensure smooth project execution
· Post project completion, ensure collection of customer feedback and secure positive Google ratings.
· After the purchase and Google review, the CRM will continue to stay in touch with the client to generate leads and referrals.
Requirements:
· Bachelor’s degree with Minimum 2-3 years of experience into CRM (Client Relationship Management) or similar role
· Strong negotiation, Communication and Convincing skills
· Good coordination and follow-up abilities
· Ability to handle client relationships professionally.
Pay: ₹25,000.00 - ₹50,000.00 per month
Work Location: In person
