Guest Service Associate
Education: Bachelor's Degree or Diploma in Hospitality, Customer Service, Business Administration, or a related field
Shift: Rotational Shifts
Job Summary
We are looking for a Guest Service Associate to provide excellent customer service and support daily operations. The ideal candidate should have strong communication skills, a positive attitude, and the ability to work effectively in a team environment.
Key Responsibilities
- Welcome and assist guests in a professional manner.
- Respond to guest inquiries and provide accurate information.
- Support day-to-day operational activities.
- Assist with customer coordination and service delivery.
- Address customer concerns and escalate issues when required.
- Maintain service standards and ensure a positive guest experience.
- Coordinate with team members to support smooth operations.
- Complete assigned administrative and operational tasks.
- Maintain accurate records and reports as required.
- Follow company policies, procedures, and safety guidelines.
Required Skills
- Good communication and interpersonal skills.
- Customer service orientation.
- Problem-solving ability.
- Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
- Ability to work in a team environment.
- Good organizational skills.
- Professional and positive attitude.
Benefits
- Paid leave as per company policy.
- Health insurance benefits.
- Training and development opportunities.
- Employee recognition programs.
- Career growth opportunities.
- Additional benefits as per company policy
Pay: ₹20,000.00 - ₹22,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
