Job Title: Customer Relationship Officer - Finance process
Location: kochi
Role:
Handle customer inquiries via phone, resolve complaints efficiently, provide accurate product/service information, maintain CRM records, follow up for resolution, and support overall customer satisfaction.
Requirements:
Graduation required
Excellent English & Hindi communication skills
Strong problem-solving ability and customer-focused approach
Basic MS Office knowledge
Positive, patient, and empathetic attitude
Benefits:
Fixed shift 9:00 AM – 6:00 PM
Sunday off
PF & ESI from day one
Supportive work environment
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
