Nakhrali is a fashion and clothing retail brand with 16+ years of experience, operating multiple outlets with a strong presence in Bhopal. We specialize in handcrafted products and unique bridal collections.
Responsibilities
- Handle customer queries through live chat, calls & WhatsApp.
- Provide accurate product, order, and policy information.
- Manage website orders, tracking, returns & exchanges.
- Follow up with customers and enquiries for future business.
- Maintain strong customer relationships.
- Coordinate with internal teams to ensure smooth customer service.
Requirements
- Good English communication skills – Mandatory
- Strong customer handling and follow-up skills.
- Basic computer & MS Excel knowledge.
- E-commerce/CRM experience preferred.
- Fashion/retail experience is an advantage.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Experience:
- Customer Care Executive: 1 year (Required)
Language:
Location:
- Bhopal, Madhya Pradesh (Bhopal) (Required)
Work Location: In person
