Job Title: Facility Manager
Department: Operations / Facility Management
Location: Mumbai
Experience: 3–5 Years
Employment Type: Full-time
Job Summary
We are looking for an experienced and responsible Facility Manager to oversee day-to-day facility operations and ensure smooth delivery of housekeeping, security, maintenance, and other facility management services at client sites.
The ideal candidate should have strong leadership, communication, client-handling, and team-management skills, with the ability to manage multiple operational activities efficiently.
Key Responsibilities
- Manage and supervise day-to-day facility operations at assigned client sites.
- Ensure proper deployment and attendance of security, housekeeping, pantry, and facility staff.
- Manage manpower requirements, shift schedules, leave arrangements, and replacements.
- Conduct regular site inspections and ensure compliance with company and client standards.
- Coordinate with clients and address operational concerns, complaints, and service requirements.
- Monitor housekeeping standards, hygiene, cleanliness, and maintenance of the premises.
- Ensure staff follow proper uniform, grooming, discipline, and safety standards.
- Conduct regular briefings and training for site staff.
- Maintain attendance, deployment, inspection, incident, and other operational records.
- Coordinate with HR and the Operations team regarding recruitment, deployment, transfers, and staff issues.
- Monitor consumables, equipment, cleaning materials, and other facility requirements.
- Prepare and submit daily/weekly/monthly operational reports to management and clients.
- Handle emergencies, incidents, and customer complaints promptly and professionally.
- Ensure compliance with applicable statutory, safety, and company policies.
- Build and maintain strong relationships with clients and ensure customer satisfaction.
Requirements
- Graduate / Diploma in Facility Management, Operations, or a related field preferred.
- 3–7 years of experience in facility management, housekeeping, security services, or similar operations.
- Experience in managing large teams and multiple client sites will be an advantage.
- Good knowledge of facility operations, manpower management, and site administration.
- Strong communication and interpersonal skills.
- Good knowledge of MS Office, particularly Excel and Word.
- Ability to handle client meetings, complaints, and operational escalations.
- Strong problem-solving and decision-making skills.
- Willingness to travel to different client locations as required.
- Ability to work under pressure and meet operational deadlines.
Key Skills
Facility Management | Operations Management | Manpower Management | Housekeeping Management | Client Handling | Team Management | Site Inspection | Staff Scheduling | Vendor Coordination | MS Excel | Reporting | Problem Solving
Pay: ₹45,000.00 - ₹50,000.00 per month
Benefits:
Work Location: In person
