Job Role: Voice Process Executive
Experience: 0–2 Years
Employment Type: Full-Time
Location: Noida
Job Description
We are looking for a confident and fluent English-speaking Voice Process Executive to handle customer calls, communicate with potential clients, understand their requirements, and provide professional assistance.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Communicate clearly with customers in English.
- Understand customer requirements and provide suitable information.
- Make follow-up calls to leads and potential customers.
- Maintain accurate call records and update customer information.
- Coordinate with the sales team for qualified leads and follow-ups.
- Achieve daily and monthly calling targets.
- Handle customer questions and resolve basic queries professionally.
- Maintain a positive and professional approach during every interaction.
Requirements
- Excellent spoken English and communication skills.
- Good listening and interpersonal skills.
- Confident and professional telephone etiquette.
- Ability to convince and engage customers.
- Basic computer knowledge and MS Office skills.
- Comfortable working with calling targets.
- Freshers with excellent English communication skills are welcome to apply.
Key Skills
English Communication | Voice Process | Telecalling | Customer Handling | Lead Follow-Up | Communication Skills | Convincing Skills | Customer Support
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
