- Manage daily hotel operations and report to the owner.
- Supervise reception, housekeeping, room service, security and support staff.
- Handle guest check-in, check-out and customer queries.
- Maintain room cleanliness, hygiene and service standards.
- Coordinate room bookings, banquet/function inquiries and customer follow-ups.
- Ensure proper guest service and resolve complaints politely and professionally.
- Maintain daily records of bookings, payments, expenses and staff attendance.
- Coordinate with vendors, maintenance staff, electrician, plumber and service providers.
- Monitor room readiness, linen, housekeeping material and basic hotel supplies.
- Support banquet/marriage/function arrangements as per customer requirements.
- Train staff in guest handling, cleanliness, hygiene and basic service standards.
- Ensure safety, discipline and smooth coordination between all departments.
- Check online inquiries, phone calls and walk-in customers.
- Help in marketing, customer follow-up and business growth.
- Immediately inform the owner about important issues, complaints or urgent requirements.
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Leave encashment
- Paid time off
Work Location: In person
