EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking a Senior SRE - Dynatrace to lead technical efforts and drive observability excellence across our infrastructure. The ideal candidate will architect robust software solutions, manage incidents, and collaborate cross-functionally to ensure system resilience and operational efficiency.
Responsibilities
-
Lead technical efforts, providing technical guidance and oversight to team members
-
Architect, design, develop, test, deploy and maintain software solutions to meet project requirements
-
Collaborate with other technical and non-technical teams to ensure project success
-
Participate in the development and delivery of solution requirements, estimates and timelines
-
Maintain the quality of the technical deliverables and adhere to development standards and best practices
-
Manage incidents and requests using ServiceNow or JIRA as a tracking tool
-
Be available for monitoring and escalation during off-hours and weekends, and carry pager duty for emergencies after hours
-
Triage tickets and update ticket details while assessing urgency
-
Be open to support on-call on rotation in India as well as in CST timings on a rotational basis
-
Drive continuous improvement in MTTD, MTTR and overall system resilience through proactive analysis and optimization
-
Document observability architecture, dashboards and operational runbooks in Confluence
Requirements
-
5-10 years of experience in software development
-
Background in Dynatrace administration and Dynatrace Workflows
-
Expertise in Event Management, Extensions and integrations in Dynatrace
-
Proficiency in Infrastructure as code deployments and Terraform
-
Skills in Kubernetes automation
-
Familiarity with Azure DevOps and ServiceNow
We offer
-
Opportunity to work on technical challenges that may impact across geographies
-
Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
-
Opportunity to share your ideas on international platforms
-
Sponsored Tech Talks & Hackathons
-
Unlimited access to LinkedIn learning solutions
-
Possibility to relocate to any EPAM office for short and long-term projects
-
Focused individual development
-
Benefit package:
-
Health benefits
-
Retirement benefits
-
Paid time off
-
Flexible benefits
-
Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
