Organization: Wheelson Logistics (https://wheelson.in/)
Role: Customer Support / Customer Champion
Work Location: Coimbatore (63 Duraisamy Nagar, Civil Aero, Coimbatore 641014)
Key Responsibilities:
· To ensure a superior customer experience by providing excellent support, resolving issues, and achieving customer satisfaction.
· Obtaining referrals from existing customers based on the quality of service provided.
· Conduct market research, outreach, and lead generation activities to attract new customers and increase the customer base.
· Coordinate with customers to ensure timely payments, addressing any payment-related queries and ensuring prompt resolution of any issues.
· Work closely with vendors to confirm the accuracy of TDS (Tax Deducted at Source) deductions, ensuring compliance
· Work closely with internal teams, including sales and finance, to ensure seamless service delivery and customer satisfaction.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
Work Location: In person
