Job Title: Assistant Manager - Platform (Operations) – GROZINIAA
Location: Bhopal (Office Based)
Organization
Eduzina Plus Pvt. Ltd. – GROZINIAA
About GROZINIAA
GROZINIAA is an international EdTech platform dedicated to providing online certificate programs, skills development courses, and professional learning opportunities to students and working professionals across Africa and other international markets. The platform delivers flexible, affordable, and career-oriented education through digital learning solutions.
Job Summary
We are looking for a highly organized, tech-savvy, and proactive Assistant Manager - Platform (Operations) to manage the day-to-day operations of the GROZINIAA platform. The role involves course creation using AI tools, LMS management, student support, enrollment tracking, payment coordination, and learner engagement.
The ideal candidate should be comfortable working with technology, AI tools, content creation, and student interactions.
Key Roles & Responsibilities
1. Platform & LMS Management
- Manage and maintain the GROZINIAA Learning Management System (LMS).
- Upload courses, study materials, quizzes, assignments, and assessments.
- Ensure content is properly structured and accessible to learners.
- Monitor platform performance and learner activities.
- Coordinate certificate generation and learner records.
2. Course Development & Content Creation
- Create text-based certificate programs using AI tools such as ChatGPT and other content-generation platforms.
- Develop learning modules, notes, quizzes, assignments, and assessments.
- Coordinate with universities and academic partners for content approval.
- Ensure course content is accurate, engaging, and learner-friendly.
- Target creation and publishing of 1–2 program modules daily.
3. Student Support & Engagement
- Respond to student inquiries via WhatsApp, email, and phone calls.
- Provide information regarding programs, fees, admissions, certifications, and learning pathways.
- Assist students with registration, login issues, and platform navigation.
- Conduct student onboarding and orientation sessions.
- Monitor learner progress and engagement.
4. Admissions & Enrollment Support
- Assist prospective students with enrollment procedures.
- Follow up on inquiries and pending applications.
- Support fee payment follow-ups and enrollment confirmations.
- Maintain accurate student databases and records.
5. Payment & Administrative Coordination
- Track student payments and enrollment status.
- Coordinate with accounts and admissions teams for payment verification.
- Maintain records of transactions and learner subscriptions.
- Generate periodic reports on enrollments, payments, and learner activity.
6. Webinar & Program Coordination
- Schedule and coordinate webinars, workshops, and online events.
- Support faculty, trainers, and guest speakers during live sessions.
- Ensure smooth execution of learner engagement activities.
Skills Required
Essential
✅ Excellent written and spoken English
✅ Strong communication and counseling skills
✅ Familiarity with ChatGPT and AI tools
✅ Good knowledge of Microsoft Office and Google Workspace
✅ Ability to learn and manage LMS platforms
✅ Strong organizational and multitasking skills
✅ Ability to work independently and meet deadlines
Preferred
✅ Experience in EdTech, education, admissions, or student support
✅ Experience with Canva, basic graphic design, and digital tools
✅ Knowledge of online learning platforms
✅ Experience handling international students
Qualification
- Graduate in any discipline
- Freshers with strong communication and AI tool skills may apply
- Experience in education, admissions, customer support, or EdTech will be an advantage
Compensation
Salary: ₹2,00,000 – ₹3,00,000 Per Year
To Apply
Send your CV along with a brief note on your experience with AI tools, content creation, student support, and digital learning platforms.
Pay: ₹200,000.00 - ₹300,000.00 per year
Work Location: In person
