We are seeking a proactive, organized, and customer-focused Receptionist cum Administrator cum Operational Executive to manage front office operations, provide administrative support, and coordinate day-to-day business activities. The ideal candidate should possess excellent communication, multitasking, and organizational skills to ensure smooth office functioning while supporting various departments.
Key Responsibilities Front Office & Reception Management
- Greet and welcome visitors, clients, and vendors in a professional manner.
- Handle incoming and outgoing calls, emails, and courier services.
- Maintain visitor records and ensure proper visitor management.
- Schedule appointments, meetings, and conference room bookings.
- Maintain a clean, organized, and professional reception area.
Administration
- Manage office supplies, stationery, and pantry inventory.
- Coordinate with vendors for office maintenance, housekeeping, security, and facility management.
- Handle courier dispatches, postal services, and document filing.
- Maintain employee attendance records and office documentation.
- Prepare reports, letters, presentations, and other official documents.
- Assist HR with onboarding formalities, employee documentation, and administrative support.
- Maintain office assets and coordinate repairs and annual maintenance.
Operations Management
- Coordinate daily operational activities to ensure smooth business processes.
- Track customer orders, service requests, and project documentation.
- Coordinate with internal departments such as Sales, HR, Accounts, Procurement, and Technical teams.
- Follow up with vendors and clients regarding deliveries, payments, and documentation.
- Maintain operational records, MIS reports, and databases.
- Support procurement activities including quotation collection, purchase orders, and inventory coordination.
- Monitor task completion and assist management in improving operational efficiency.
- Ensure compliance with company policies and standard operating procedures (SOPs).
Customer & Client Coordination
- Respond to customer inquiries and direct them to the appropriate department.
- Maintain positive relationships with clients and business partners.
- Ensure timely communication and follow-up on pending matters.
Required Skills
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Good interpersonal and customer service skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Knowledge of office administration and documentation.
- Ability to prioritize tasks and work under pressure.
- Strong problem-solving and coordination skills.
Qualification
- Bachelor's degree in Business Administration, Commerce, Management, or any relevant discipline.
- Diploma or certification in Office Administration is an added advantage.
Experience
- 1–4 years of experience in Reception, Administration, Office Operations, or a similar role.
Preferred Candidate Profile
- Professional appearance and positive attitude.
- Self-motivated and detail-oriented.
- Ability to maintain confidentiality.
- Team player with a proactive approach.
- Strong time management and coordination skills.
Working Hours
- Monday to Saturday
- As per company working hours
Reporting To
- HR Manager / Operations Manager / Director
Salary
- As per company standards and candidate experience.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
