Key Responsibilities
Review and verify visa application documents for accuracy and completeness.
Submit visa applications to embassies, consulates, and relevant authorities.
Communicate with Japanese-speaking applicants regarding documentation requirements and application status.
Provide translation and interpretation support (Japanese ↔ English) when required.
Maintain accurate records and update internal systems with application progress.
Coordinate with internal teams to ensure timely processing of applications.
Follow embassy and consulate guidelines and ensure compliance with visa regulations.
Resolve applicant queries professionally through email, phone, or in person.
Handle confidential information with a high level of integrity.
Monitor application timelines and escalate any delays or issues.
Qualifications
Bachelor's degree in any
Japanese language proficiency (JLPT N2 or N1 preferred).
1–3 years of experience in visa processing, immigration services, customer service, or a related field.
Excellent communication skills in Japanese and English (spoken and written)
Work Location: In person
