Nagpur, Maharashtra
Job Summary
Role Summary
Storage & Backup Support Engineer is responsible for managing enterprise storage infrastructure and ensuring reliable data backup, recovery, and protection mechanisms aligned with business continuity and disaster recovery requirements.
Key Responsibilities
Key Responsibilities
Storage Administration & Operations
Manage and administer enterprise storage solutions (SAN/NAS/Object Storage)
Perform provisioning of storage resources (LUNs, volumes, shares) and access management [HCL - Serv...ces 011226 | Word]
Monitor storage performance, usage, and capacity trends for optimization [HCL - Serv...ces 011226 | Word].
Backup & Restore Management
Perform data backup and restore operations as per defined policies and standards [Exhibit 2....e Services | Word]
Manage:
Backup scheduling and execution
Backup job monitoring and failure resolution
Execute restores at File / Folder level VM / System level Handle backup using: Tape / virtual tape / snapshots / replication technologies [Exhibit 2....e Services | Word]. Disaster Recovery & Business Continuity Support DR readiness and execution aligned with RTO/RPO requirements [MSMA007 HC...PG 5-7-26) | Word] Assist in DR drills and ensure recovery procedures are validated Ensure alignment with IT Service Continuity and Business Continuity plans [MSMA007 HC...PG 5-7-26) | Word].
Monitoring & Incident Management Monitor storage and backup systems for alerts and failures Investigate backup failures and storage issues, perform RCA Provide timely resolution to incidents while ensuring SLA adherence [HCL - Serv...ces 011226 | Word]. Performance & Capacity Management Analyze storage growth trends and plan capacity expansion Optimize storage performance and efficiency through tuning activities [HCL - Serv...ces 011226 | Word] Provide reports on storage utilization and backup health\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n6. Security & Compliance\\\\r\\\\n\\\\r\\\\nEnsure data protection compliance through: \\\\r\\\\n\\\\r\\\\nBackup retention policies\\\\r\\\\nData encryption\\\\r\\\\nAccess control mechanisms [HCL - Serv...ces 011226 | Word]\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nSupport audits and governance requirements\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n7. Scheduling & Automation\\\\r\\\\n\\\\r\\\\nMaintain and manage: \\\\r\\\\n\\\\r\\\\nBackup job schedules\\\\r\\\\nScripts and automation workflows [Exhibit 2....e Services | Word]\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nAlign backup windows with business requirements and priorities\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n8. Documentation & Governance\\\\r\\\\n\\\\r\\\\nMaintain: \\\\r\\\\n\\\\r\\\\nSOPs / Runbooks / Backup procedures\\\\r\\\\nDaily/weekly/monthly reports\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nDocument: \\\\r\\\\n\\\\r\\\\nBackup schedules\\\\r\\\\nDR procedures\\\\r\\\\nSystem configurations\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n9. Collaboration & Support\\\\r\\\\n\\\\r\\\\nWork closely with: \\\\r\\\\n\\\\r\\\\nServer / DB / Application teams for backup integration\\\\r\\\\nNetwork and security teams\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nCoordinate for storage provisioning and backup-related incidents
Skill Requirements
Backup and Storage
Other Requirements
Backup and Storage
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