Position Objective:
To assist PETA India’s Cruelty Response Team (CRT) in handling cases involving crimes against animals
Term of Employment:
Full-time
Work Schedule:
Mostly weekdays with evening and weekend cover on a rota system
Reports To:
Lead Cruelty Response Coordinator
Location:
Mumbai (preferred) or Delhi
Primary Responsibilities and Duties:
- Respond to assigned cruelty-case calls and complaints received via e-mail or social media in an effective and efficient manner
- Respond to common cruelty-case complaints with form letters and other means to help complainants
- Seek urgent coordination with police, local animal protection organizations, volunteers, District Society for the Prevention of Cruelty to Animals (SPCA), State Animal Welfare Boards (SAWBs) or other stakeholders to assist with cruelty case complaints as needed.
- File complaints and work as needed to effectively address issues related to community animal feeding and conflicts in housing colonies involving community animals
- Assist CRT with research and other desk work as assigned
- Assist the public in approved ways in matters of cruelty to animals
- Maintain and update the CRT’s database on volunteering and law enforcement contacts and services
- Ensure that thorough records are maintained for all complaints received regarding cruelty cases, including how they were handled and resolved
- Perform any additional tasks assigned by the supervisor
Qualifications:
- Minimum of a bachelor’s degree from a recognised institution
- Voluntary or other experience handling cruelty-to-animal cases
- Computer proficiency
- Fluency in Hindi and English
- Knowledge of other regional languages a plus
- Exceptional organisational and time management skills, including multitasking
- Excellent oral and written communication skills
- Ability to deal patiently with animal protection organisations, volunteers, and other stakeholders
- Passion for preventing cruelty to animals and helping animals in need
- Compassionate, responsible, and self-driven character
- Outgoing and personable manner
Ad- nce to a vegan lifestyle
- Supportive position vis-à-vis PETA India’s philosophy and the ability to advocate for the group’s positions on issues in a professional manner
- Commitment to the objectives of the organisation
How to Apply:
To apply for a position with People for the Ethical Treatment of Animals (PETA) India,
