Job SummaryAs a Front Office GSA, you are the central point of contact for guests from arrival to departure. You will balance day-to-day reception operations with high standards of customer service, ensuring every visitor's expectation is exceeded.
Qualifications & Skills
- Education: High school diploma or equivalent; a degree or diploma in Hospitality/Hotel Management is highly preferred.
- Experience: Previous experience in a hotel reception, hospitality, or fast-paced customer service role.
- Soft Skills: Excellent verbal communication, strong problem-solving abilities, and a professional, positive demeanor.
- Technical Skills: Basic computer literacy; familiarity with PMS software (such as Opera, Cloudbeds, or RoomKeyPMS) is a significant advantage.
- Flexibility: Willingness to work in rotating shifts.
Benefits Package(Note: Benefits may vary depending on the employer, but standard industry offerings typically include):
- Competitive Pay & Allowances: Base salary with opportunities for performance.
- Meals & Amenities: Free or subsidized duty meals provided in the staff cafeteria.
- Accomodation: provided accomodation
- Career Development: Professional training programs, continuous learning modules
- Uniforms: Provided or allowance given for professional business attire.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
