Required Skills
- Excellent communication and customer service skills.
- Strong knowledge of domestic and international travel destinations.
- Experience with CRM software for customer and booking management.
- Proficiency in Microsoft Excel for data management, reporting, and record keeping.
- Good organizational, planning, and multitasking abilities.
- Attention to detail and problem-solving skills.
- Ability to work independently and collaboratively in a team environment.
- Basic knowledge of visa processes, travel insurance, and travel documentation.
- Sales and negotiation skills with a customer-focused approach.
- Plan and create customized domestic and international travel itineraries.
- Book flights, hotels, transportation, holiday packages, sightseeing tours, and other travel services.
- Provide accurate information on destinations, visa requirements, travel insurance, travel regulations, and documentation.
- Handle customer inquiries and provide timely support before, during, and after travel to ensure a seamless experience.
- Build and maintain strong client relationships by delivering excellent customer service and achieving high customer satisfaction.
- Manage customer records, leads, follow-ups, and bookings using a CRM system.
- Maintain and update travel data, booking details, invoices, and reports using Microsoft Excel.
- Coordinate with airlines, hotels, tour operators, and other travel partners to ensure smooth travel arrangements.
- Stay updated on travel trends, promotional offers, destination information, and industry developments.
- Resolve travel-related issues, cancellations, modifications, and customer complaints in a professional manner.
- Ensure all bookings and documentation are accurate and comply with company policies and travel regulations.
- Meet individual and team sales targets while promoting additional travel products and services.
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
