TCS Kolkata Hiring for Purchase Order Processing Lead
Role: Purchase Order Processing Lead
Location: Kolkata
Shift Timing: Should be flexible with Rotational/Night Shift.
Experience: 8 – 10 Years
Education:
- Minimum 15 years of regular, full-time education (10 + 2 + 3).
- Bachelor's/master’s in finance & accounting or equivalent
Skills:
- Develop a moderate level of proficiency in the following systems:
- Good understanding and experience of JDE Module or SAP
- Have fluency in reading, writing, and speaking English.
- Shows genuine empathy to customers experiencing connection difficulties.
- High level written communication skills to interact with key stakeholders
Responsibilities:
- Lead and manage the Purchase Order processing team, ensuring timely and accurate PO creation, change, and closure in line with SLAs.
- Own P2P process governance, including setup and enhancement of process controls, SOPs, and compliance checks.
- Drive process optimization, standardization, and automation initiatives to improve efficiency and reduce cycle time.
- Independently handle client communications, stakeholder discussions, and escalation calls.
- Perform Root Cause Analysis (RCA) for recurring issues and exceptions; define and implement corrective and preventive actions.
