Key Responsibilities
* Welcome guests warmly and assist with check-in/check-out processes.
* Act as the main point of contact for guest inquiries, requests, and complaints.
* Ensure a high level of guest satisfaction through personalized service.
* Handle and resolve guest issues promptly and professionally.
* Coordinate with housekeeping, front office, and other departments.
* Maintain guest records and feedback reports.
* Provide information about services, facilities, and local attractions.
* Monitor guest feedback and suggest service improvements.
Pay: Up to ₹20,000.00 per month
Application Question(s):
salary upto 20k
Experience:
- receptionist : 1 year (Preferred)
- Front desk: 1 year (Preferred)
- Desktop administration: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Location:
- Mumbai, Maharashtra (400051) (Preferred)
Work Location: In person
