Job Role and Responsibilities:
- Monitoring performance of Delivery team in their care
- Compliance to process of using equipment correctly, such as PDA and TomTom
- Dealing with behaviour issues either with office, customers or public
- Monitoring attendance and dealing with any issues
- Supporting evidence for fines, charges and disciplinary
- Supporting teams to a better overall performance
- Ensuring teams service levels are at the expected level of excellence.
- Ensuring the company's reputation and brand image is protected by the delivery teams.
- Ensuring image of the company through wearing correct uniform is adhered to
- Assisting teams to deal with any issues, either by directing them to the correct procedure or supporting them for anything in the remit of driver compliance
- Assist both new starter and leavers and communicate to Delivery Team HR
- Assisting and working with fleet or compliance
- Appraising teams for good performance and recognizing the difficult and hard job they face.
Job Requirements:
- Excellent Communication Skills
- Working knowledge of MS Office Suite and Google Workspace
Shift Time: Rotational Shifts
Days of working: 5.5 Days Holidays:
Only UK Bank Holidays
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
