Pre-Admission & Conversion:
- Handle student inquiries via calls, messages, emails, and walk-ins.
- Explain courses, curriculum, fee structure, payment terms, and contractual clauses clearly.
- Follow up with prospective students until conversion.
- Maintain detailed records of leads, follow-ups, conversions, and non-conversions.
- Update and manage MIS and CRM data accurately.
Post-Admission Support:
- Act as the primary point of contact for students after enrollment.
- Address student doubts related to admissions, fees, schedules, and processes.
- Coordinate with operations, academic, and other internal teams to resolve student issues.
- Arrange meetings, calls, or discussions when required to close queries quickly.
- Keep students informed about timetables, classes, meetings, webinars, and important updates.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Application Question(s):
- Explain your roles and responsibilities of current or Past work (as Admission Counsellor)
Experience:
- Admission Counsellor: 3 years (Required)
Language:
- English (Preferred)
- Hindi (Preferred)
- Telugu (Preferred)
Location:
- Visakhapatnam, Andhra Pradesh (Preferred)
Work Location: In person