- Key Responsibilities
- Make outbound calls to potential and existing customers
Required Skills
- Good communication and interpersonal skills
- Basic computer knowledge (MS Excel, CRM tools, email)
- Persuasion and negotiation abilities
- Patience and problem-solving skills
- Ability to handle rejection positively
- Time management and multitasking
Qualifications
- Minimum: 10th / 12th pass or any degree
- Freshers can apply
- Experience in telesales/customer service is an advantage
- Fluency in local language, English
Sample Telecaller Job Description (Short Version)We are looking for an enthusiastic Telecaller to contribute to generating sales and managing customer relationships. The candidate will be responsible for contacting customers, explaining products/services, handling inquiries, and maintaining records of interactions. The ideal candidate should possess excellent communication skills and a customer-focused attitude.Typical Salary in India
- Freshers: ₹10,000 – ₹15,000 per month+ with incentives/bonuses
- Handle inbound customer inquiries professionally
- Explain company products or services clearly
- Generate and follow up on sales leads
- Maintain customer databases and call records
- Resolve customer complaints and queries
- Achieve daily/weekly/monthly sales or call targets
- Coordinate with sales and support teams
- Collect customer feedback and report insights
Pay: From ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Work Location: In person