About this opportunity:
We are seeking an experienced Solution Architect to join the MITO Domain Adaptation stream. In this role, you will be responsible for delivering end-to-end Service Assurance solutions for global customers, from pre-sales through solution design, implementation, customer acceptance, and operational handover. You will lead solution architecture, requirement analysis, system integration, and technical delivery while ensuring high-quality implementations aligned with customer requirements and industry best practices.
What you will do:
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Design end-to-end solution architectures and technical blueprints aligned with business and customer needs.
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Gather and analyze customer requirements, perform feasibility assessments, and develop solution proposals.
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Lead solution design, implementation, deployment, and customer acceptance activities.
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Define scalable, secure, reusable, and event-driven integration architectures across enterprise applications, OSS/BSS, IT infrastructure, cloud, and virtualized environments.
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Establish integration standards, frameworks, reusable components, and best practices.
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Conduct architecture reviews and ensure compliance with security, governance, performance, and reliability standards.
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Identify technical risks and develop mitigation plans.
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Manage one or more MITO delivery projects, ensuring delivery within scope, quality, and timelines.
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Collaborate with customers, Solution Architects, MSIT & ADM, MA/CU organizations, SDAP, Managed Services delivery teams, and customer O&M teams.
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Provide technical leadership, stakeholder management, solution consulting, effort estimation, roadmap planning, and delivery governance.
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Drive automation, operational efficiency, continuous improvement, and service excellence.
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Mentor engineers and technical leads and contribute to Proof of Concepts (PoCs), technical interviews, training, and product evaluations.
The skills you bring:
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10+ years of experience in Telecom and/or IT systems design, implementation, integration, and operations, including 5+ years in Solution, Integration, or Enterprise Architecture.
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Strong expertise in Solution Architecture, System Design, Enterprise Integration, and IT Service Assurance solutions.
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Experience delivering OSS/BSS System Integration and Managed Services projects.
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Strong knowledge of Fault Management, Performance Management, Reporting, Monitoring, and Automation solutions.
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Hands-on experience with monitoring and observability platforms including SNMP, Zabbix, ELK Stack, Prometheus, Grafana, Kibana, OpenTelemetry (OTEL), and Jasper Reports.
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Experience with integration technologies including REST APIs, Microservices, Event-Driven Architecture, Kafka, and RabbitMQ.
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Hands-on experience with Docker, Kubernetes, and OpenShift (preferred).
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Strong understanding of Cloud platforms, IT infrastructure, virtualization, Linux, Windows, networking, inventory, and topology management.
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Proficiency in Python, Shell, Perl, JavaScript, XML, and database technologies.
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Strong customer-facing communication, presentation, consulting, and stakeholder management skills.
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Excellent analytical, problem-solving, negotiation, and cross-functional leadership capabilities.
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Passion for innovation, automation, continuous improvement, and delivering high-quality customer solutions.
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ITIL certification/knowledge, AI/ML exposure, and willingness to travel for short-term national and international assignments are considered an advantage.
“All academic credentials must be from recognized and accredited institutions and are further subject to verification.”