Company Description Topline Integrated Services Private Limited is one of India’s fastest growing integrated facilities and services management companies, delivering business support solutions across industries and geographies. The organization focuses on managing clients’ non-core activities through customized, innovation-driven services that enhance operational efficiency and cost-effectiveness. Topline is distinguished by its EMS and QMS certifications, along with SA8000, OH&S, and PSARA licensing, reflecting strong commitments to quality, safety, and compliance. With over 100 years of collective leadership experience and robust systems, the company emphasizes zero defects, zero accidents, and 100% statutory compliance. Its comprehensive offerings span integrated facility management, security, hygiene, maintenance, staffing, turnkey projects, and “anything-as-a-service,” with a strong emphasis on professionalism and client satisfaction.
Role Description This is a full-time, on-site Assistant Operations Manager role based in Nellore. The Assistant Operations Manager will support day-to-day facility and services operations, ensuring smooth delivery of integrated solutions such as cleaning, security, maintenance, and support services in line with client requirements. Responsibilities include coordinating staff schedules, monitoring service quality, ensuring adherence to safety and compliance standards, and assisting in implementing process improvements. The role will involve regular interaction with clients to understand needs, address issues, and support high levels of customer satisfaction. The Assistant Operations Manager will also assist in reporting, vendor coordination, resource allocation, and cost control to meet operational and performance targets.
Qualifications
- Strong operations and facilities management capabilities, including experience coordinating multi-service offerings and managing day-to-day site activities.
- Solid people management skills, with the ability to supervise teams, schedule workloads, and foster a safe, professional, and inclusive work environment.
- Proficiency in process and quality management, with a focus on SOP adherence, safety standards, and continuous improvement initiatives.
- Effective communication and client relationship skills to interact with stakeholders, manage expectations, and resolve operational issues promptly.
- Basic proficiency with MS Office or similar tools for reporting, documentation, and data tracking to support decision-making.
- Bachelor’s degree or diploma in Business Administration, Operations Management, Facility Management, or a related field is preferred.
- Prior experience in facility management, business support services, or operations in a service-oriented environment is an advantage.
- Ability to work on-site in Nellore, adapt to dynamic requirements, and maintain high standards of punctuality, professionalism, and integrity.
Pay: ₹20,000.00 - ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
