Key Responsibilities
- Patient Intake & Check-In: Welcome patients, verify identities, collect demographic details, and assist with required medical forms.
- Scheduling & Triage: Book, reschedule, or confirm appointments. Direct incoming patients or visitors to the appropriate department, doctor, or triage nurse.
- Billing & Payments: Process payments, verify insurance eligibility, and collect co-pays or deductibles.
- Communication: Handle multi-line phone systems, screen calls, and respond to email inquiries professionally.
- Record Management: Update patient accounts and medical records, ensuring strict confidentiality and compliance with privacy standards.
- Liaison & Facility Management: Act as a bridge between patients, doctors, and nursing staff. Ensure the waiting area remains calm, clean, and organized.
Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person
