Duty Officer
Qualification: Graduate/Diploma in Hotel Management
Experience: : 1- 3 Years
Age : 22 – 30 Years
· Ensure his responsibility areas are well equipped, operational and his team is provided with adequate tools. This includes:
· Cinema is clean
· All POS/ Equipment’s are active
· Marketing collaterals in responsibility area are in place
· Conducting Pre-opening Audi – check
· Responsible for improvement of Cinema Operations process and ensuring statutory Compliance adherence
· Brief his/her team member about the new releases / new marketing initiative & monitor its effectiveness
· Coordinating and multi-tasking job duties in a busy environment
· Adhere to strict staff grooming and hygiene standards
· Ensure that Audi’s are opened in time and ESP (Front Enders) is available at the Exit to thank the patrons
· 100% assistance to the ESP.
· Responsible for maintain proper FIFO with special care to perishable product
· Maintains Displays, Danglers & all visuals at candy
· Responsible for customer query handling/situation handling
· Well versed with Movie synopsis and genre
· Train the staff for up selling, suggestive selling and in auditorium (SOS) selling
· Responsible for Compliance of Audit points and execution as per set norms
· Responsible for TAT for Patron complain resolution.
· Responsible for Training and Grooming of ESP as per SOP.
· Control on pilferages in allocated area during the shift
· Bills to be generated against every purchase and no cash variance (at concessions)
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person