Interested candidates can share their resume at [[email protected]]
Free Bus Transportation Facility Available
Contact No:9510209373
Education :Diploma/B.E.Mechanical
Experience : 3 to 7 Years
Key Responsibility:
- Building and maintaining strong, long-term relationships with clients in the pharmaceutical industry to ensure post-sale satisfaction and retention.
- Acting as the link between the customer and the technical/service teams to coordinate maintenance, troubleshooting, and repair of blister packaging machines. This involves coordinating service appointments and tracking service requests.
- Overseeing warranty programs, tracking warranty claims, and managing the logistics of parts and repairs to ensure quick and efficient resolution of issues.
- Responding quickly and positively to customer inquiries and complaints, and coordinating with internal departments (operations, quality assurance, engineering) to resolve issues and reduce machine downtime.
- Gathering customer feedback on machine performance and service quality, analysing this data, and providing insights to the product development and marketing teams to inform future improvements.
- Experience of Proforma Invoice, Purchase Order, Work Order, Quotation making, Co-Ordination with Transport Department and with all the other concern departments.
- Co-ordination with the clients by phone / E-mail, etc.
- Breakdown of Spares of Pharma Machines.
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Provident Fund
Work Location: In person
