Sales Team Lead

Eyemantra
Paschim Vihar, Delhi, Delhi

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Job details

₹25,000 - ₹35,000 a month

Qualifications

CRM software
Sales
Sales management
Marketing
Customer service
English
Microsoft Office
Master's degree
Sales
Analysis skills
Bachelor's degree
Team management
Healthcare management
Hindi
Leadership
Communication skills
Marketing

Full job description

Paschim Vihar, Delhi In-office 2+ yrs INR 25,000 – 35,000

Job Summary:

EyeMantra is hiring an enthusiastic and results-driven Sales Team Leader (Sales TL) to join in Delhi. As a Sales Team Leader, you will be responsible for leading and managing a team of sales executives to achieve sales targets, promote eye care services, and ensure the highest level of customer satisfaction. The ideal candidate should have a proven track record in sales management, team leadership, and the ability to drive revenue growth while maintaining strong relationships with customers.

Key Responsibilities:

Team Leadership & Management:
- Lead, motivate, and manage a team of sales executives, ensuring they meet or exceed monthly, quarterly, and annual sales targets.
- Conduct regular team meetings, provide coaching, and offer ongoing training to ensure that sales staff stay motivated and well-equipped to perform.
- Monitor individual and team performance and provide constructive feedback to improve performance.
- Foster a positive and competitive sales environment while encouraging teamwork and collaboration.
Sales Strategy & Target Achievement:
- Develop and implement effective sales strategies to drive revenue and market share growth.
- Set clear sales targets for the team and develop action plans to meet those targets.
- Track and analyze sales performance metrics and KPIs to identify areas for improvement and ensure continuous growth.
- Ensure that the team actively promotes Eye Mantra’s products and services, such as consultations, surgeries, and corrective lens solutions, to meet patient needs and sales goals.
Customer Relationship Management:
- Build and maintain strong relationships with both new and existing customers to ensure high levels of patient satisfaction and retention.
- Address customer concerns, questions, and feedback in a timely and professional manner.
- Ensure that patients are properly informed about all available treatments, services, and products, providing consultative advice to drive sales.
Sales Reporting & Analysis:
- Prepare and present regular sales reports to management, including progress toward sales goals, performance analysis, and market trends.
- Analyze competitor strategies and market dynamics to stay ahead of industry trends and adjust sales strategies accordingly.
- Implement measures to improve team performance based on sales data analysis.
Collaboration with Other Departments:
- Work closely with the marketing, operations, and patient care teams to ensure seamless service delivery and alignment of sales efforts.
- Coordinate with other departments to address any operational or service issues affecting sales performance.
- Collaborate with the customer care team to ensure all patient concerns and follow-ups are handled promptly.
Recruitment & Training:
- Assist in the recruitment, selection, and onboarding of new sales team members.
- Provide continuous training to the team on product knowledge, sales techniques, customer service, and company policies.

Requirements:

Education:
- Bachelor’s degree in Business, Marketing, Healthcare Management, or related field. A Master’s degree or certifications in sales management is a plus.
Experience:
- Minimum 3-5 years of experience in a sales or team leader role, preferably in healthcare, medical services, or related industries.
- Proven experience in leading a sales team and achieving sales targets.
- Demonstrated ability to manage and coach a sales team to success.
Skills:
- Strong leadership and team management skills, with the ability to inspire and motivate the team.
- Excellent communication and interpersonal skills to effectively interact with team members, patients, and stakeholders.
- Strong analytical skills to assess sales data and make informed decisions.
- Ability to develop and implement sales strategies that align with business goals.
- Proficiency in CRM software, Microsoft Office Suite, and sales reporting tools.

Preferred Skills:

Previous experience in healthcare sales, particularly in optical sales, eye care products, or medical services.
The ability to speak multiple languages (especially Hindi or English) is an advantage.
In-depth knowledge of eye care products and treatments.

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